Returns & Exchanges
K-Swiss wants you to be fully satisfied with your purchase, which is why we offer a 30-day return window for all unworn merchandise in its original packaging. Please note that a small return shipping fee will be deducted from your final refund amount.
Initiate Your Return
Visit our online Returns Portal and enter your order number and shipping zip code to locate your purchase and select the items you wish to send back.
Print Your Label
Select your reason for return and generate a prepaid USPS or FedEx shipping label, which will be sent directly to your email address.
Package Your Items
Place the unworn footwear in its original branded shoebox, then secure it inside a sturdy shipping carton to ensure the product remains protected during transit.
Ship and Track
Drop off your package at any authorized carrier location and keep your tracking receipt; your refund will be processed within 7-10 business days of arrival at our warehouse.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing